Berlin based Parloa has raised €310 million in Series D funding, just seven months after closing its Series C, cementing its position as one of Europe’s most valuable enterprise AI startups. The round values the company at roughly €2.5 billion and places Parloa well ahead of recent enterprise AI agent raises across the continent.
The funding was led by General Catalyst, with continued backing from existing investors including EQT Ventures, Altimeter Capital, Durable Capital Partners, and Mosaic Ventures. With this latest round, Parloa has now raised more than €482 million in under four years, a rare pace even by global AI standards.
A decisive bet on enterprise AI agents
Parloa develops AI agents designed to handle complex customer interactions for large organisations. Its platform allows enterprise teams to build, train, and manage customer facing AI agents that operate across channels and languages, without heavy technical overhead.
For co founder and CEO Malte Kosub, the Series D marks a turning point not just for Parloa, but for how enterprises approach customer experience.
“Our focus is on enabling meaningful, hyper personalised customer journeys through agentic AI, built responsibly and at scale,” Kosub said. “This funding allows us to accelerate global expansion and continue raising the bar for reliability in enterprise AI.”
From Series C to Series D in seven months
Parloa’s speed of fundraising reflects growing enterprise demand for agentic AI that can operate in real world production environments. In early 2025, the company raised a €105 million Series C to scale its AI Agent Management Platform from Germany. Less than a year later, the company has more than tripled that figure.
The new capital will be used to expand Parloa’s footprint in the US and Europe, enhance its AI Agent Management Platform, and launch what the company calls the Parloa Promise, a commitment focused on reliability, innovation, and human centric responsible AI.
How Parloa’s AI Agent Management Platform works
Parloa’s AI Agent Management Platform, or AMP, is designed for enterprise customer experience teams rather than developers alone. The system allows organisations to design AI agents using natural language, test them at scale, and monitor live performance in real time.
Teams can simulate thousands of conversations, evaluate agent decisions, and understand why an agent responded in a certain way. Dashboards provide visibility into behaviour, performance, and outcomes, helping enterprises maintain control as AI agents take on more customer interactions.
According to Parloa, the platform supports adaptation across dialects, contexts, and evolving customer needs, making it suitable for global enterprises operating in multiple markets.
A crowded market with clear funding gaps
Parloa’s Series D arrives amid a wave of funding for enterprise AI and customer experience agents across Europe. In the UK, PolyAI raised over €73 million to expand its voice and conversational AI platform, while Gradient Labs secured more than €11 million to focus on regulated industries.
France has seen activity from GetVocal, which raised €22 million to scale its hybrid AI and human in the loop platform. Belgium based Donna raised €4.1 million to expand its AI assistant for sales teams, while Madrid based Omnia closed a €3.5 million pre seed round.
Collectively, these rounds represent more than €210 million invested in enterprise AI agent startups in 2025. Parloa’s €310 million raise alone surpasses that figure, highlighting investor conviction in its scale and enterprise readiness.
Backed by global investors with long term intent
General Catalyst led the round, with CEO Hemant Taneja calling Parloa a benchmark for enterprise grade AI across the customer journey. Taneja and General Catalyst President Jeannette zu Fürstenberg will join Parloa’s supervisory board, reinforcing the firm’s long term involvement.
Existing investors EQT Ventures, Altimeter Capital, Durable Capital Partners, and Mosaic Ventures also participated, signalling continued confidence in Parloa’s trajectory. Altimeter partner Apoorv Agrawal pointed to Parloa’s combination of strong product, enterprise execution, and global go to market capability as a key differentiator.
Enterprise customers and real world deployment
Founded in 2018 by Malte Kosub and Stefan Ostwald, Parloa now employs around 380 people across offices in Berlin, Munich, and New York. The company works with Fortune 200 enterprises and global brands including Allianz, Booking.com, SAP, Swiss Life, TeamViewer, HealthEquity, and Sedgwick.
These customers use Parloa’s AI agents in live production environments, handling high volumes of customer interactions where reliability, compliance, and transparency are essential.
Expansion plans across the US and Europe
Geographic expansion is a core focus for Parloa following the Series D. The company has established a US headquarters in midtown Manhattan and is exploring new offices in cities such as San Francisco and Madrid. A localised team is also being built out in London to support UK and European enterprise clients.
This expansion reflects where Parloa sees the strongest demand for enterprise grade AI agents, particularly among large organisations looking to modernise customer experience without compromising control or trust.
Europe’s growing role in enterprise AI
Parloa’s rise adds to a growing list of European AI companies proving they can compete at global scale. In a market often dominated by US based vendors, Parloa’s ability to build from Europe while serving Fortune level customers worldwide stands out.
For investors, the Series D signals more than momentum. It suggests that enterprise AI agents are moving from experimentation into core infrastructure, and that platforms capable of managing reliability, performance, and governance will command a premium.
With fresh capital, board level support, and a rapidly expanding customer base, Parloa is positioning itself not just as another AI vendor, but as a foundational layer in the future of enterprise customer experience.